Frequently Asked Questions

We accept major credit/debit cards: Visa, MasterCard, and Discover as well as process payments through PayPal accounts. Also you can pay for actiTIME by wire transfer or check if the purchase price is over $250 USD.

No, we don't. We redirect you to PayPal payment processing service to complete the payment by credit card.

We securely store a copy of the license agreement and invoice. These documents contain some contact information. None of them will be shared with any organization.

Yes, when purchasing actiTIME you are to accept and sign our license agreement. Please look through the Application Service Agreement (for actiTIME Online) or License Agreement (for actiTIME Downloadable) before you proceed to purchase.

actiTIME prices do not include taxes.

However, as Actimind Inc. is a privately held Canadian company, 5% Goods and Services Tax is added to the purchase for Canadian buyers.

You can review prices for actiTIME on our Purchase Page.

No. actiTIME is delivered by electronic download.

When purchasing the product, you fill in the registration form where you specify an email. As soon as the payment goes through you receive by email:

For actiTIME Downloadable users:

• the invoice;
• license agreement;
• the link to download and install actiTIME;
• the license key to apply to the package after installation.

For actiTIME Online users:

• the invoice;
• service agreement;
• exhibit;
• the link to access your account and login details.

For actiTIME Downloadable: you can add extra user accounts and/or the needed product Extension(s) at any time you need.

For actiTIME Online: you cannot remove or add the existing functionality, but can increase or downgrade the number of licensed user accounts in your actiTIME whenever you need.